Technology is evolving rapidly, and businesses need to stay ahead with proactive IT monitoring and management. That’s where Dell Apex AIOps Observability comes in. Formerly known as CloudIQ, this web-based tool—included with ProSupport and ProSupport Plus—helps IT teams streamline operations, reduce risks, and enhance overall efficiency.
What is Dell Apex AIOps Observability?
Apex AIOps Observability is a cloud-based AI-driven application designed to provide real-time monitoring and troubleshooting for Dell IT infrastructure. It seamlessly integrates with VMware and uses machine learning to proactively assess the health of servers, storage, converged and hyper-converged infrastructure, data protection, and network devices.
Why It Matters: Key Benefits
- Reduced Risk: Identify potential vulnerabilities before they impact your business.
- Proactive Planning: Forecast short- and long-term capacity needs to prevent unexpected downtime.
- Increased Productivity: Monitor your entire IT infrastructure from a single pane of glass, eliminating the need for manual system checks.
- Mobile Accessibility: With the Apex AIOps mobile app, administrators can quickly assess alerts and take action on the go.
- Enhanced Security: The platform provides risk assessments, security advisories, and AI-powered ransomware detection to safeguard your data.
- Sustainability Insights: Track power and energy usage to support eco-friendly IT operations.
How It Works
The tool collects metrics and alerts from your IT infrastructure and securely sends them to Dell’s AIOps engine. This data is analyzed using AI and machine learning algorithms to generate actionable insights, including:
- Health scores for infrastructure components.
- Cybersecurity risk assessments to detect vulnerabilities.
- Sustainability analytics to measure energy consumption.
- Custom dashboards and reports to keep teams informed.
- REST API integrations for automated incident management.
Quick & Easy Setup
Getting started is fast and hassle-free. Once your Dell infrastructure is set up and connected to remote telemetry, all you need to do is:
- Log in to the Apex AIOps interface.
- Use your ProSupport credentials.
- Access real-time insights and reports instantly.
With intelligent monitoring, predictive analytics, and robust security features, Dell Apex AIOps Observability empowers IT teams to work smarter, not harder.
Want to see it in action? Explore how this platform can transform your IT operations.
