Background
TE Wire & Cable LLC is a premier Thermocouple and Specialty wire and cable manufacturer forming from the Wire and Cable Division of the Thermo Electric Corporation. TE Wire & Cable manufactures a full line of thermocouple wire and cable, from iron and nickel-based alloys, and copper instrument and control cable. TE Wire & Cable maintains an in-house laboratory directly certified by the National Institute of Standards and Technology (NIST), allowing it to calibrate its wire which in turns provides a higher quality product with lower cost and improved efficiency. TE Wire & Cable is highly regarded as the industry leader and has developed a well-founded reputation for providing high-quality temperature measurement wire & cable products with short lead times and competitive prices.
Challenge
A Crypto Locker outbreak (a trojan ransomware that allegedly encrypts files on an affected
system and demands ransom for recovering the data back) outbreak occurred at 4:30 pm and
one user was infected immediately. Within six minutes five servers that the user had access to
were encrypted as well.
Within the first two hours of the event
- VirtuIT assessed the scope of the infection
- VirtuIT isolated infected systems from noninfected systems
- Located valid backups that weren’t infected
- Powered off the primary infected server
- Located Infected primary machines and removed from the network
- Brought virtualized servers online from the VirtuIT backups
- Deployed restoring procedures– restore serves from bare metal restores
- VirtuIT engineers worked around the clock to restore systems as quickly as possible meeting TE
Wire’s Recovery Time Objective (RTO)
Solution
- Backup as a Service by VirtuIT
Solution Highlights
- Isolate the infection
- Virtualize critical servers on local backup appliance
- Rebuild infected servers from recent backup via Bare Metal Restore
- Data protected offsite in the VirtuIT cloud
The Future of OCA
By leveraging VirtuIT backups powered by DellEMC infrastructure, TE Wire & Cable are protecting themselves from virus infections and data loss. TE Wire is a 76-year-old business and with the help of VirtuIT AEGIS, their future will remain bright for years to come.
““VirtuIT is very knowledgeable, and their help was critical because there were a lot of moving pieces to manage.”
– Marakowski, VP of IT
